Congratulations Palm Garden of Orlando!

November 29, 2017

Palm Garden of Orlando 5-star rated facility

For Immediate Release
Local Contact:
Luke Neumann, Vice President of Service & Relationship Development
November 27, 2017

Palm Garden of Orlando receives 5-Star CMS Rating

Sarasota, FloridaPalm Garden Healthcare is proud to announce Palm Garden of Orlando has been awarded an overall 5-star rating from the Centers for Medicare and Medicaid Services (CMS).

CMS created the Five-Star Quality Rating System to help families and caregivers compare post-acute providers more easily. CMS uses an overall scale of one to five stars, and a separate rating for each of the following three sources of information: Health Inspection ratings that contain information from the last three years of onsite inspections, including standard surveys and complaint surveys; Staffing which is rated on the number of hours of care on average provided every day, by nursing staff, to each resident and their level of need; and lastly, the Quality Measures (QMs) rating which evaluates information on eleven different physical and clinical measures. Care centers with five stars are considered to provide care and service that is above average quality.

“We see the 5-Star Rating for Palm Garden of Orlando as validation for a lot of good work. Our mission is to enrich the lives of those entrusted to our care through clinical excellence and world-class service. CMS 5 Five-star recognition puts us among the best of the very best,” said Luke Neumann, Vice-president of Service and Relationship Development for Palm Garden Healthcare. 

“We are just so proud of our Orlando team members who worked tirelessly to achieve 5-Star. Our commitment is to continue this history of clinical and service excellence through FastTrack, our new and proprietary program aimed specifically at helping folks achieve independence.   We are making a sizeable investment in Palm Garden Orlando creating over 20 private Medicare suites to serve the Orlando community for years to come.”

ABOUT Palm Garden Healthcare

Palm Garden is a mission-driven, patient-centered, provider of post-acute healthcare services consisting of skilled nursing and rehabilitation centers, outpatient rehabilitation clinics, assisted living and memory care, and home care agencies conveniently located across the state of Florida. Our dedicated team of healthcare professionals delivers quality care through innovative nursing and rehabilitation across a continuum of inpatient skilled nursing and rehab, in-home care, and outpatient rehab services. For more information, please visit

ABOUT Palm Garden of Orlando
Palm Garden of Orlando is committed to leading in the skilled nursing and rehabilitation arena. Our unique team approach, experienced team members, and passion truly make a difference. It is our privilege to continue to serve our patients and residents delivering enhanced clinical services, innovative therapy, and compassionate healthcare in a 5-Star environment. For more information, please visit

Palm Garden of Orlando’s Veterans Day Tribute

November 20, 2017

This tribute was successfully created by our talented Director of Guest Services, Jasper. Enjoy!  

Life Story – Rosie the Riveter

November 14, 2017

We celebrate life stories and I want to share one with you. But first, I’d like you to put on your “empathy cap.” Imagine if you were 99 years old. You’re lounging in bed watching one of those morning shows probably thinking “just 3 more months to 100!” and the guy on TV says you’re… Read more »

Meet and Greet with Dr. Mario John, Board Certified Orthopedic Surgeon Nov. 8th, 2017

November 7, 2017

Arthritis? Hip pain? Knee pain? Please join us for an intimate discussion. We invite you to come and meet Dr. Mario John, a Board Certified Orthopedic Surgeon on November 8th, 2017 from 4-6p. Please RSVP to Erica Delgado, Director of Transitional Services at 321-558-4968. We look forward to seeing you! (Click for full flyer.)  

This is who we are. This is what we do…

August 25, 2017

Dear Palm Garden Family, ..and this is what it means to those we are fortunate to serve. Please read this “contact us” message that came through our website from Palm Garden of West Palm Beach: Name: Joseph – Guest at PG/WPB For whom are you inquiring? Self How did you hear about us? Hospital What… Read more »

Life Story GEM

August 14, 2017

Dear Palm Garden Family, We believe in celebrating the life story- our Palm Garden Family. In fact, we learn all the little details that make each of our guests, residents and family members unique, different and special. We think it informs how best we can help those entrusted to our care achieve their highest level… Read more »

C.A.R.E. – Commitment – Achievement – Recognition – Excellence

March 15, 2017

Palm Garden treats folks like family. We celebrate the life story of every guest, resident, and family member entrusted to our care by training and retaining team members as members of our own family. It takes extra compassion, but by learning about those life events that make each of us special, Palm Garden Team Members… Read more »

Sharing a guests story the “Palm Garden Way”

January 4, 2017

Palm Garden team member, Jasper, created something extra special for a guest this Christmas. He truly exemplifies the “Palm Garden Way” in finding such a beautiful way to share her life story.