For Immediate Release
Local Contact: Luke Neumann, Vice President of Service & Relationship Development
November 27, 2017
Palm Garden of Orlando receives 5-Star CMS Rating
Sarasota, Florida – Palm Garden Healthcare is proud to announce Palm Garden of Orlando has been awarded an overall 5-star rating from the Centers for Medicare and Medicaid Services (CMS).
CMS created the Five-Star Quality Rating System to help families and caregivers compare post-acute providers more easily. CMS uses an overall scale of one to five stars, and a separate rating for each of the following three sources of information: Health Inspection ratings that contain information from the last three years of onsite inspections, including standard surveys and complaint surveys; Staffing which is rated on the number of hours of care on average provided every day, by nursing staff, to each resident and their level of need; and lastly, the Quality Measures (QMs) rating which evaluates information on eleven different physical and clinical measures. Care centers with five stars are considered to provide care and service that is above average quality.
“We see the 5-Star Rating for Palm Garden of Orlando as validation for a lot of good work. Our mission is to enrich the lives of those entrusted to our care through clinical excellence and world-class service. CMS 5 Five-star recognition puts us among the best of the very best,” said Luke Neumann, Vice-president of Service and Relationship Development for Palm Garden Healthcare.
“We are just so proud of our Orlando team members who worked tirelessly to achieve 5-Star. Our commitment is to continue this history of clinical and service excellence through FastTrack, our new and proprietary program aimed specifically at helping folks achieve independence. We are making a sizeable investment in Palm Garden Orlando creating over 20 private Medicare suites to serve the Orlando community for years to come.”
ABOUT Palm Garden Healthcare
Palm Garden is a mission-driven, patient-centered, provider of post-acute healthcare services consisting of skilled nursing and rehabilitation centers, outpatient rehabilitation clinics, assisted living and memory care, and home care agencies conveniently located across the state of Florida. Our dedicated team of healthcare professionals delivers quality care through innovative nursing and rehabilitation across a continuum of inpatient skilled nursing and rehab, in-home care, and outpatient rehab services. For more information, please visit www.palmgarden.com
ABOUT Palm Garden of Orlando
Palm Garden of Orlando is committed to leading in the skilled nursing and rehabilitation arena. Our unique team approach, experienced team members, and passion truly make a difference. It is our privilege to continue to serve our patients and residents delivering enhanced clinical services, innovative therapy, and compassionate healthcare in a 5-Star environment. For more information, please visit www.PalmgardenofOrlando.com.